hiconiQ | Independent Management Consulting

Heiner Offenbächer

Independent Management Consultant

Heiner Offenbächer

Independent Management Consultant

Service offering

Helping consumer/retail and service/technology companies

their transformation and performance agenda 

as an 
independent management consultant



  • +16 years experience in consulting and operational management roles
  • 8 years in strategy consulting as principal at Booz & Company (now Strategy&)
  • 4 years in operational management roles at MediaMarktSaturn / Ceconomy
  • +3 years as independent management consultant
  • Pragmatic and hands-on working style with track record of delivering lasting impact
  • Effective collaborator with proven experience in various working settings
  • Significant international experience – fluent in English, French and German


Strategy development

  • Strategy and business model 

    (Corporate, BU/country) 
  • Growth and market entry

    (Opportunity and market assessment, go-to-market model, M&A)
  • Value creation plan

    (Ambition setting, initiative design and  underpinning, KPI modelling, value capture and tracking)

Transformation and operating model design

  • Transformation and turnaround

    (Program management, initiatives design, value capture and tracking)
  • Target operating model and  organization

    (Organizational design, governance, KPI systems, implementation)
  • Poster merger integration

    (Target picture definition, synergy assessment, program management, implementation)

Performance improvement

  • Cost and footprint optimization 

    (Cost-to-serve improvement, rationalization of business, client, product and sales channel segments)
  • Category management

    (Range planning, pricing, private label)
  • Supply chain management

    (Footprint design and optimization, make vs. buy)


Consumer / retail

  • e-Commerce

  • Omni-channel

  • Direct-to-consumer

  • Category verticals
    • Fashion & apparel
    • Consumer electronics
    • Sports
    • Home and living, DIY
    • Beauty and cosmetics
    • Food and beverages
    • Groceries

Service / technology

  • Services (B2B, B2C)

  • Platforms & marketplaces

  • Software-as-a-service (SaaS)

  • Technology scale-ups


  • Private equity
  • Industrial goods